Frequently Asked Questions

I am interested in information on your products, such as spec sheets and videos. Where can I find them online? Can I have some mailed to me?
Spec sheets and videos are available on our site, under Products. To obtain a physical copy of our spec sheets, please visit your dealer.

Where can I find a dealer in my area?
Visit the Dealer Network page on this site to search for a dealer in your area.

I would like a quote on a Prentice™ machines.
Please contact your local dealer. You can find a local dealer by selecting the Dealer Network page on this site.

How can I purchase parts for my Prentice machine?
Please contact your local dealer. You can find a local dealer by selecting the Dealer Network page on this site.

Where can I find operators and service manuals for Prentice machines?
Please contact your local dealer. You can find a local dealer by selecting the Dealer Network page on this site.

How do I apply for a job with Prentice?
For more information on jobs at Caterpillar (parent company of Prentice), visit the careers section of www.caterpillar.com.

I work for a company that would like to offer our products and/or services to Prentice. Who do I contact?
Please fill out our Contact Us form.

I am interested in becoming a dealer or parts distributor for Prentice machines and parts.
Please fill out the Contact Us form and someone will respond to your inquiry.

Where can I purchase Prentice toys, scale models (die-cast), gifts and apparel?
We do not currently offer these for purchase through our website. Please visit us at a local logging show in your area to purchase Prentice apparel and merchandise.

I am experiencing a technical issue with the website, who do I contact?
Please fill out the Contact Us form.